General Information about the Company
Company Name: Oco & Partners SRL
Address: Rue Chapja 43, 1457 Tourinnes, Belgium
Company Registration Number: BE0795340414
Legal Representative: Olivier Collet
Description of Services
Consulting Services:CybersecurityManagementIT
Training services:CybersecurityManagementIT
Customized Services: Yes, on demand
Service Delivery Conditions
Consulting Missions:
Conducted: On-site and/or remotely
Available Training Modes:
Online, Hybrid, On-site Training
Prerequisites:
No prerequisites unless otherwise specified
Pricing and Payment
Pricing Structure:
Daily rates
Payment Conditions:
30% deposit upon ordering
Balance payable 30 days after service
Late payment penalties: 5% per business day of the total amount
Discounts:
Available on request
Cancellation and Refunds
Cancellation Policy:
Cancellation by the client:
Must be made at least 15 days before the service. In this case, the 30% deposit is not refunded.
If the cancellation is made less than 15 days before the service, the full service amount is due.
Cancellation by OCO & Partners:If the cancellation is due to OCO & Partners, the refund of the received payments will be made without any specific compensation.
Service Rescheduling:
The client can reschedule the service once without penalty and with the approval of OCO & partners. If rescheduled more than once, 15% of the total amount will be due in addition.
Refunds:
Any refunds will be made within 30 days from the date of acceptance of the cancellation.A written refund request is required.
Confidentiality and Data Protection
Confidentiality Commitment:
Both parties commit to maintaining the confidentiality of the information exchanged.
Data is stored in encrypted locations and protected within the limits of available techniques and the relevance of necessary security controls.
Liability
Liability Limits:
Oco & Partners commits to providing services with the required competence and according to industry standards. However, the company cannot be held liable for indirect or immaterial damages such as loss of profits, business interruption, data loss, or any other financial or commercial damage.
In the event of proven fault, Oco & Partners' liability is limited to the amounts actually received for the services provided.
Professional Insurance:
Oco & Partners has professional insurance covering the provided services.
Intellectual Property
Intellectual Property Rights:
All documents, reports, and training materials provided remain the exclusive property of Oco & Partners unless otherwise explicitly agreed.
Usage Conditions:
Clients can use the provided documents and materials only within the scope of the service for which they were delivered.
Disputes and Applicable Law
Dispute Resolution Process:
In case of a dispute, the parties commit to attempting to resolve the matter amicably within 30 days from written notification of the dispute by either party.
If the dispute cannot be resolved amicably, it will be submitted to mediation in accordance with the mediation rules in force in Belgium.If mediation fails, the dispute will be submitted to the competent jurisdiction as defined below.
Applicable Law and Jurisdiction:
These General Terms and Conditions of Sale are governed by Belgian law.
Any dispute regarding the validity, interpretation, or execution of these terms will be subject to the exclusive jurisdiction of the courts of the judicial district of Nivelles, Belgium.